Product Guide
How to use Tech Byte POS
Plain answers for running the floor — first sale, wastage, payroll, QR orders, loyalty. Search or pick a topic below.
Getting started
Create your store, pick a plan, and get your team on board.
Sign up, name your café on onboarding, then choose a plan and pay through Razorpay. You'll land on the dashboard ready to add menu items.
- 1Sign up at /signup
- 2Enter your restaurant name on onboarding
Shows on receipts and in the sidebar. Change it anytime in Settings.
- 3Pick a plan on /pricing and complete payment
- 4Open the dashboard and start with Menu or POS
Use Users in the sidebar. They get an email to set a password. Owners see the full dashboard; Staff only see what they need for the floor.
- 1Open Dashboard → Users
- 2Click Invite user and enter their email
- 3Choose role: Owner or Staff
- 4They receive an invite email — they sign in and are ready
- 5Optionally link their login to a Staff profile (for attendance)
This lets them punch in/out themselves.
Owners see every page including Analytics, Payroll, Expenses, and Settings. Staff see a simplified sidebar with only day-to-day pages like POS, Attendance, and Tasks.
Download the Windows or Mac desktop app from the Download page, or install as a web app from Chrome/Edge. Both open the POS counter with the same login you use on the website.
- 1Go to Download on the marketing site (/download)
Pick Windows or Mac and run the installer.
- 2Open Tech Byte POS from Desktop, Start Menu, or Dock
- 3Sign in with your owner or staff email
- 4Optional: pin the window to the taskbar for quick access
- 5Browser alternative: open /pos in Chrome → Install app
Useful if you cannot run the desktop installer.
Dashboard & POS
Dashboard overview and ringing up sales at the counter.
Today's sales, order count, tasks due, and shortcuts to POS and Sales. Owners also see net profit for the selected period (sales minus expenses in range). Staff mainly see their own open tasks.
Click New Sale on the Dashboard (or open POS in the sidebar). Items are organised by category. Tap an item to add it to the cart, then click Checkout to collect payment.
- 1Open POS from Dashboard or sidebar
- 2Tap a category pill to filter the menu
- 3Tap items to add them — the ticket updates live on the right
- 4Open the cart and click Checkout Now
- 5Choose payment method: Cash, UPI, Card, Partial, or Unpaid
- 6Confirm — a receipt prints if your printer is connected
Yes. In the POS, select a table from the Table picker at the top. The order stays open on that table until you check out.
In the checkout modal, tap the discount field and enter a rupee amount or percentage. The final total updates automatically.
Cash, UPI (with QR code), Card, Split (partial cash + UPI), and Unpaid (credit tab). Unpaid orders link to a customer phone for easy settlement later from the Customers page.
On Pro and Enterprise, sales can queue when the internet drops and sync when you're back online. Turn on offline sync in your plan — Starter needs a live connection.
- 1Keep using POS as usual during an outage
- 2Orders save locally until the connection returns
- 3When online again, sync runs automatically
Check Sales after sync to confirm everything landed.
Sales history & Analytics
Review every closed ticket, export data, and track trends over time.
Go to Sales in the sidebar. Filter by date range or payment method, or search by order number. Click any row to see the full ticket and reprint.
Open Sales → find the order → click the print icon on the right. The receipt goes to your default printer or opens a print preview.
Revenue trends, top categories and items, busy hours, and net profit after expenses. Starter is limited to a shorter date window; Pro unlocks the full range. Export CSV if you want to work in Excel.
- 1Open Dashboard → Analytics (owner only)
- 2Use the 7 Days / This Month / Last Month preset buttons, or pick a custom range
- 3Scroll through KPI tiles, category chart, and hourly heatmap
- 4Click Export CSV to download the data
Cash Register shows opening float, cash sales, expenses paid from the till, money taken out, top-ups, and cash in hand for the day you pick on the calendar.
- 1Open Dashboard → Cash Register
- 2Set opening cash for today (or let it roll from yesterday if you skip)
- 3Cash sales from POS count toward the day automatically
- 4Log owner withdrawals and top-ups on the same page
- 5Mark expenses as paid from register so they reduce cash in hand
- 6Check Cash in hand at close
Opening + sales − expenses − taken + added.
Inventory, recipes & wastage
Track ingredients, see food cost per dish, log waste, and optionally auto-deduct on sale.
Inventory → Add item. Name, quantity, unit, low-stock alert, optional expiry, and unit cost (₹ per kg/L/pcs) for recipe margins.
- 1Open Dashboard → Inventory → Add item
- 2Enter name, quantity, and unit (ml, g, kg, pcs, etc.)
- 3Set unit cost if you want food cost on recipes
e.g. ₹120 per kg for coffee beans.
- 4Set low-stock threshold and expiry if needed
- 5Save
Click Edit on any row. You can change name, quantity, unit cost, threshold, and expiry in one modal — not just the count.
- Green — above your low-stock threshold
- Yellow — at or below threshold
- Red — zero quantity
- Grey — past expiry date
Recipe → Create recipe → pick a menu item, optionally choose a size (Small, Medium, Large) and add-on options (e.g. Veg), then add ingredient lines. Create separate recipes when portions differ by size or type. If ingredients have unit costs, you'll see food cost and margin vs the matching menu price.
- 1Open Dashboard → Recipe
- 2Create recipe, select the menu product, then size/add-ons if needed
- 3Add each ingredient with quantity and unit
- 4Save — costing appears when unit costs are set on inventory
- 5Optional: Settings → turn on auto-deduct inventory on sale
Pro/Enterprise. Without it, recipes are for costing only unless you deduct manually.
Wastage → Log wastage. Pick the ingredient, amount, reason, and date. Stock goes down immediately. Delete the entry if you made a mistake and quantity is restored.
- 1Open Dashboard → Wastage
- 2Log wastage — choose item, quantity, unit, reason
- 3Save
Estimated cost shows if the item has a unit cost.
- 4To undo, delete the log entry from the list
Inventory → Edit on the item → raise the quantity → Save. For big write-offs (not day-to-day spoilage), wastage is usually the cleaner paper trail.
Tables, floor layout & QR ordering
Set up your dining floor, run table tabs, and let guests order from their phones.
Go to Dashboard → Tables. Create each table with a name, seat count, and section label. A QR code is generated for each table automatically — print it once and it never changes.
- 1Open Dashboard → Tables
- 2Click Add table
- 3Enter Name (e.g. 'Table 7'), Seats, and Section (e.g. 'Patio')
- 4Save — a QR code is created immediately
- 5Print the QR from Table Management and place it on the table
Open Dashboard → Table Management. Available tables show in green; tables with an open ticket show a purple badge. Tap any table to open its ticket in POS or see its QR guest orders.
Guests scan the QR code on their table with any phone camera — no app download needed. A mobile menu opens, they browse, add items, leave an optional note, and submit. The order lands in your Table Orders queue instantly.
- 1Guest scans the QR code printed on their table
- 2The mobile menu opens in their browser (no app required)
- 3They browse categories, tap items to add to cart
- 4Optionally add a note (e.g. 'no onions, lactose free')
- 5They tap Place order — it appears in your Dashboard → Table Orders
Go to Dashboard → Table Orders. New orders show with a warning badge. Staff can mark them Seen, open them in the POS cart to edit or add items, confirm to move them to the table ticket, or dismiss if the guest left.
- 1Open Dashboard → Table Orders
- 2New orders appear with a 'New' badge — click Mark seen to acknowledge
- 3Click Open in cart to load the order into POS (edit lines, apply discounts)
- 4Click Confirm order to move it to the table ticket
- 5Or click Dismiss (no payment) if the guest left without ordering
In Billing (POS), select a table from the table picker. Add items and click Save to table — the tab stays open. When the guest is ready to pay, re-open that table's ticket and click Charge.
Yes. Go to Settings → toggle Guest ordering off. Guests who scan the QR will see a message saying ordering is paused. Turn it back on when the floor is ready.
Expenses
Log every operating cost so your profit picture stays accurate.
Go to Dashboard → Expenses → click Log expense. Enter the title, amount, category, date, and whether it was paid from the cash register.
- 1Open Dashboard → Expenses
- 2Click Log expense
- 3Enter Title (e.g. 'Vegetable supply'), Amount, Category, and Date
- 4If you paid from the till, toggle 'Paid from cash register' ON
This automatically deducts the amount from today's Cash Register balance.
- 5Click Add expense — it appears in the history list immediately
Daily ops, Utilities, Capital purchases, Repairs & maintenance, Payroll advances, and Other. Use the category filter tabs to see totals by type for any date range.
From the Expenses page, click Import CSV. Download the template, fill in your historical data, and upload. Required columns: id, title, amount, category, category_label, date.
Use the date picker or the 7 Days / This Month / Last Month presets. Category totals and the list update together.
Your date filter might not include that day. When you add or edit an expense outside the current range, the app can widen the filter and tell you — or expand the range manually on the picker.
Customers & Loyalty points
Automatic customer profiles, visit tracking, and a built-in loyalty programme.
Automatically. When a staff member enters a phone number during checkout, the system creates or updates a customer profile with their visit count, total spend, and loyalty points balance.
You set the earn rate in Settings (e.g. 1 point per ₹10 spent). Points accumulate per customer. At checkout, staff can apply points as a discount — the system calculates how much they're worth and deducts from the total.
- 1Set earn rate in Dashboard → Settings → Loyalty
- 2At checkout, enter the customer's phone number
- 3Their points balance appears automatically
- 4Toggle 'Use loyalty points' to apply them as a discount
- 5The discount is calculated and shown before you confirm
Go to Dashboard → Customers, find the customer, click View orders & loyalty. In the modal, use the Adjust points field to add or subtract points and add a note explaining why.
Open Customers, find the customer, click View orders & loyalty. Unpaid and partial orders appear in red/orange. Click Cash or UPI next to the order to mark it settled.
Staff profiles
Who works here, what they earn, and their usual shift.
Staff → Add staff. Name, phone, role, monthly salary, joining date, shift times, and monthly offs (used in payroll). Plan limits how many profiles you can have.
- 1Open Dashboard → Staff → Add staff
- 2Fill in name, phone, role, salary
- 3Set shift start/end and monthly offs
- 4Save
- 5Invite them under Users if they need login access
Link the user to this staff profile for punch-in.
Staff → Edit on their row. Change salary, shift, phone, or offs in the modal, then Save changes.
Depends on plan: Starter 1 profile, Pro 10, Enterprise 20. The Staff page shows when you're at the limit.
Attendance & punch
Daily roster, self punch-in/out, and optional on-site GPS check.
They open Attendance after login. Their card has Punch in / Punch out. Owners can fix times if someone forgot.
- 1Staff opens Dashboard → Attendance
- 2Punch in on arrival, punch out when leaving
- 3Owner can edit times from the same page if needed
On Attendance, mark each person Present, Half-day, or Absent for the day. Those counts feed payroll proration.
Yes, on Pro/Enterprise. Settings → Attendance → turn on require on-site punch. Capture your location at the shop once and set a radius in metres. Staff outside that area can't clock in.
- 1Settings → enable require on-site attendance
- 2Use capture location while standing at the café
- 3Set radius (e.g. 100 m) and save
- 4Staff must allow location in the browser when punching
Not foolproof against GPS spoofing, but stops casual remote punch-ins.
Payroll & payslips
Monthly pay from attendance, advances, and printable slips.
Payroll → pick staff and month. Base pay prorates from attendance (present + half days vs expected work days minus monthly offs). Add bonuses or deductions, log advances, then save the record.
- 1Open Dashboard → Payroll
- 2Select month and staff member
- 3Review prorated base pay from attendance
- 4Adjust bonus/deductions if needed
- 5Save the payroll record
Log an advance during the month from Payroll. It's deducted from that person's net pay when you run the month.
Set payment status to Paid when you settle. That can create a payroll expense for your books. When every record for a month is paid, you'll see a paid-off notice on that month.
Open the record (or use Payslip from the all-records list) and print. Good to hand to staff or file each month.
Tasks
Simple shift checklists for your team.
Tasks → Add task with a title, due date, and optional assignee. Staff see theirs; owners see everything. Tick done when finished — open count shows on the dashboard.
- 1Dashboard → Tasks → Add task
- 2Assign to someone or leave open
- 3Staff complete from their list
Settings & configuration
Receipts, UPI, loyalty rules, Telegram, stock auto-deduct, and geofence.
Go to Settings → enter your UPI ID (e.g. yourstore@upi) and Merchant name. A QR code is generated at checkout so customers can scan and pay. The UPI amount is tracked separately in Sales.
In Settings → Printing, enter your printer's IP address or connect via USB. Toggle Auto-print on sale to print every receipt automatically without a confirmation step.
Settings → Telegram: add bot token and chat ID, then test. You can alert on every sale or only when you want — handy if the owner isn't on the floor.
Settings → turn on auto-deduct inventory (Pro/Enterprise). Each sale reduces stock per your recipes. Keep recipes linked to menu items and units consistent with inventory.
Go to Settings → Store details. Update the store name, address, and logo. Changes apply to all new receipts immediately.
In Settings → Loyalty, set the points earned per ₹ spent (e.g. 1 point per ₹10) and the redemption value (e.g. 10 points = ₹1 discount). Toggle loyalty on or off here.
Settings → Tax: enter your GST rate (or 0 if you're not charging tax on receipts).
Dashboard → Subscription. See your current plan and upgrade through Razorpay when you need more staff, inventory, or QR ordering (Enterprise).
Still have questions?
For billing or workspace access issues, contact your store owner—or start your own workspace on the Pricing page.